If your tracking information shows that your package was delivered, but you can't find it:

• Verify the shipping address in Your Orders.
• Look for a notice of attempted delivery.
• Look around the delivery location for your package.
• See if someone else accepted the delivery, unless you have health or safety concerns about doing so.
• Check your mailbox or wherever else you receive mail. Some packages travel through multiple carriers.
• Wait 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival.
• If you haven't received your package, contact us within 30 days of expected delivery. We'll do everything we can to help.